All sales are final. Make Up Arts does not accept returns, exchanges, or refunds for change of mind, incorrect product selection by the customer, or personal preference.
Returns, replacements, or refunds are available only when:
To report an issue, please email info.makeupartscosmetics@gmail.com with your order number, a description of the problem, and supporting photographs where possible. Please retain the product and packaging until your claim has been reviewed.
Do not return any items before contacting us and receiving return instructions. For confirmed product defects or store errors, we will cover reasonable return shipping costs and arrange a replacement or refund, as appropriate.
For purchases made through Shopee or another marketplace, please submit your request through the platform where you placed your order.
Nothing in this policy limits your rights under applicable consumer protection laws.
Contact Us
Email: info.makeupartscosmetics@gmail.com
Tel: +66-81208-0000
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